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The Process

Join us in crafting your dream jewelry piece! From concept to creation, we involve you every step of the way. Whether you're envisioning something entirely new or revamping an existing piece, our skilled team collaborates closely with you.

1.

Start by visiting our store for a custom design consultation. We'll discuss your ideas, offer our expertise, and provide an estimate. No pressure – it's all about sparking inspiration!

2.

Once we agree on a design, we require a deposit of approximately half the cost to begin. We then create a 3D CAD image for your approval, allowing for adjustments. After finalizing the image, we produce a resin mold for you to try on and visualize the finished piece. Changes are still possible at this stage, though multiple alterations may incur additional costs.

 

3.

Upon your approval of the mold, we cast the ring and our skilled goldsmiths set the stones, finish, clean, and polish the piece. Your custom creation, crafted with over 30 years of expertise, will soon be in your hands. We prioritize responsibly sourced gemstones and top-quality materials in every piece we make, aiming to exceed your expectations.

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FAQ

DO I NEED AN APPOINTMENT?

YOUR QUESTIONS, 
ANSWERED

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We would suggest booking an appointment to meet with one of our designers. however, you can stop by any time with questions and any of our staff can assist in answering them.

IS THERE ANYTHING I SHOULD DO BEFORE I COME IN?

Browse Pinterest and Instagram for style inspiration for your new piece! Pictures help us give you a better customization. Also, consider bringing in any unused gold pieces or jewellery, so they can be incorporated into the design or used for credit.

CAN I USE MY OWN STONES?

We can repurpose old jewellery by incorporating existing gemstones. You can use your own stones for sentimental reasons or as a cost effective option. Using your own stones can be risky as they may have existing cracks or flaws. You can also choose from our variety of quality guaranteed stones.

CAN I USE MY OWN GOLD?

Bring in old gold for sentimental value or trade it in as credit for a cost-effective option. Using your own gold may be challenging as it requires working with unknown alloys, necessitating the goldsmith to melt, shape, and finish it for the new piece. 

WHAT IF, AFTER I SEE THE 3D MODEL, I WANT TO MAKE CHANGES TO IT?

Minor design changes are covered in the fees. Complete alterations or new concepts incur additional costs based on the complexity and changes to metal weights.

WHAT IF I DON'T LIKE THE FINISHED PIECE?

After receiving your approval at each stage, including hand drawn sketches, computer renderings, and /or a wax model, we proceed with the finished design. Any changes beyond that point will involve additional costs.

HOW LONG DOES IT TAKE TO GET A CUSTOM RING MADE?

Typically the whole process takes about 2 months, but we are happy to work on your timeline. Just let us know the deadline when we start the process and we will do our best to meet it!

WHAT IS THE AVERAGE COST OF CUSTOM DESIGNING A RING?

Custom piece timelines and costs vary based on factors like metal weight, gold karat and design intricacy among others. Don't worry the initial consult, hand sketches, and ballpark quote come with zero obligation! Reach out with your ideas and questions at hammondjewellers@telus.net we're happy to help!

MORE 
QUESTIONS,
ANSWERED

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Get inspired 

Want to make your own custom design but don't know where to start?

Take a look through our gallery of past work to see if something sparks your imagination!

View Gallery

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